Shipping & Refund Policy

Shipping Policy

At Millz, we strive to deliver your orders quickly and safely across India.

1. Order Processing

• All orders are processed within 1–3 business days from the date of purchase

• Orders are not processed or shipped on Sundays or public holidays

• In case of high order volumes, there may be slight delays. Customers will be informed accordingly

2. Shipping Timeline

• Estimated delivery time: 3–7 business days depending on your location

• Delivery timelines may vary due to:

• Remote locations

• Courier partner delays

• Unforeseen circumstances (weather, strikes, etc.)

3. Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout

• Any promotional free shipping offers will be applied as per campaign terms

4. Order Tracking

• Once your order is shipped, a tracking link/details will be shared via SMS/Email

• Customers are responsible for tracking the shipment using the provided details

5. Delivery Issues

• If the package is undelivered due to incorrect address or unavailability, re-shipping charges may apply

• Millz is not responsible for delays caused by courier partners, but we will assist in resolving issues

6. Damaged or Tampered Packages

• Customers are advised to record an unboxing video at the time of delivery

• Any damage must be reported within 48 hours as per our Return & Refund Policy

7. Service Coverage

• We currently ship across India

• For special shipping requests, please contact our support team

8. Contact