Privacy Policy

Who we are:
Legal Name: Mill-Z (Part of Sol Ruoka)
Website Address: www.millz.in

At Mill-Z, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, www.millz.in, and engage with our services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with a smooth and personalized experience while purchasing our millet-based products. The types of information we collect include:

a. Personal Information
  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (credit/debit card details, UPI, etc.)
  • Purchase Preferences
b. Automatically Collected Information
  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited and Time Spent on Website
  • Referral URLs
  • Cookies and Tracking Technologies (used to collect information about your interaction with our website)
2. How We Use Your Information

The information collected by Mill-Z is used for the following purposes:

a. Providing Services
  • To process your orders and complete transactions.
  • To send order confirmations, invoices, and other necessary communication.
b. Improving User Experience
  • To understand user behavior and improve our website and services.
  • To personalize the content and offers based on your preferences.
c. Marketing and Promotions
  • With your consent, we may send newsletters, promotional emails, or special offers related to our products. You can opt out of marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.
d. Security and Fraud Prevention
  • To protect our website and users from fraud or other illegal activities.
  • To verify and authenticate your identity.
3. How We Share Your Information

Mill-Z does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

a. Service Providers

We work with third-party service providers, such as payment processors and logistics partners, who require access to your personal information to complete your orders and provide services. These third parties are obligated to protect your information and use it only for the purposes specified by us.

b. Legal Requirements

We may disclose your personal information if required by law or to comply with legal processes, such as court orders or government regulations.

c. Business Transfers

In the event of a merger, acquisition, or sale of Mill-Z’s assets, your personal information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and track your preferences. You can control or disable cookies through your browser settings, but doing so may affect the functionality of certain parts of the website.

Types of Cookies We Use:
  • Essential Cookies: Necessary for website functionality (e.g., cart and checkout).
  • Analytics Cookies: Help us understand website usage (e.g., Google Analytics).
  • Marketing Cookies: Display personalized advertisements and track their effectiveness.
5. Data Security

We take the security of your personal information seriously. Mill-Z implements reasonable security measures, such as encryption and secure server infrastructure, to protect your data from unauthorized access or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

As a user of Mill-Z, you have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we have about you.
  • Right to Correct: Request corrections to inaccurate or outdated information.
  • Right to Delete: Request deletion of your personal information, subject to legal or contractual obligations.
  • Right to Object: Object to the processing of your data for specific purposes, such as marketing communications.

To exercise any of these rights, please contact us at info@millz.in. We will respond to your request within 30 days.

7. Children’s Privacy

Mill-Z does not knowingly collect personal information from individuals under 18 years of age. If we become aware of such data collection without parental consent, we will take steps to delete it promptly.

8. International Data Transfers

As a company based in India, your personal information is processed and stored on servers in India. If you access our website from outside India, your data may be transferred to our servers, subject to applicable data protection laws.

9. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. Mill-Z is not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

Mill-Z reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page, with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@millz.in
Phone: +91 6364806453
Office Address: Mill-Z, Bangalore - 560001, Karnataka, India

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.